Terms of service

1. Introduction

Welcome to Dudra. At Dudra, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookies Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

By accessing or using our website, you consent to the practices described in this policy. Please take a moment to carefully read and understand this policy.

 

2. Information We Collect

We may collect the following types of information:

 

2.1. Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, postal address, phone number, and payment information.

 

2.2. Cookies: We use cookies and similar tracking technologies to collect information about your browsing and shopping habits. You can manage your cookie preferences using your browser settings. For more information, please see our Cookies section below.

 

3. How We Use Your Information

We may use your information for the following purposes:

 

3.1. To Provide Products and Services: We use your personal information to process orders, provide customer support, and improve our products and services.

 

3.2. Marketing and Promotions: With your explicit and informed consent, we may use your personal information, including email addresses, to send you promotional emails and updates about our products and services. You can opt out of these communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.

 

3.3. Analytics: We use data analytics such as Google Analytics to improve our website and user experience.

 

3.4. Legal Compliance: We may use your information to comply with legal obligations, including the Data Protection Act 1998.

 

4. Cookies and Similar Technologies

 

4.1. Cookie Collection Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website. They help us improve the website's functionality and your browsing experience.

 

4.2. Types of Cookies

We use different types of cookies, including:

  • Strictly Necessary Cookies: These cookies are essential for the operation of our website and enable you to access secure areas and make purchases.
  • Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functionality Cookies: These cookies allow us to remember your preferences, such as language or region, to provide you with a personalized experience.
  • Targeting and Advertising Cookies: These cookies may be set through our website by advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites.

 

4.3. Managing Cookies

You can manage your cookie preferences by adjusting your browser settings. Please note that disabling certain cookies may affect your experience on our website.

 

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers, such as payment processors and shipping companies, to fulfil your orders and provide services.

 

6. Security

We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

 

7. Your Rights

You have the right to access, update, or delete your personal information. If you have any questions or requests regarding your data, please contact us using the information provided below.

 

8. Contact Us

If you have any questions or concerns about our Privacy and Cookies Policy or wish to exercise your data protection rights, please contact us:

Dudra [support@dudra.co.uk]

 

9. Changes to this Policy

We may update this Privacy and Cookies Policy from time to time. Any changes will be posted on this page with a revised effective date.

 

10. Data Protection Act 1998 Compliance

We are committed to complying with the Data Protection Act 1998. If you have concerns about how we handle your personal information, please contact us, and we will address your inquiries in accordance with the Act.

 

11. ICO Compliance

We are committed to complying with the data protection regulations set forth by the Information Commissioner's Office (ICO) in the United Kingdom. If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the ICO or your local data protection authority.