Frequently Asked Questions
Can I return items?
If you’re not totally satisfied, we have several different ways you can return products to us.
If you’re not totally satisfied, you can return products within 15 days of purchase.
Please note: Refunds will always be made back to the original method of purchase.
Can I track my delivery?
Yes! We offer order tracking online for you to keep track of your items while they are on a journey to their forever homes. Tracking numbers will be provided once the order have been dispatched or shipped.
I have cancelled my order. How long will it take until I receive my refund?
As soon as the store has registered your cancellation or your return, the refund will be processed within 5 business days.